Using the PC client, hosts have access to many of the same capabilities as well as a few distinct features. Other option in the My Settings form are selecting where recordings are stored (cloud, local or both), email notifications, global dial in numbers, email invitation templates, and more. My Settings, found under My Profile, has an advanced and extensive menu to customize the host and meeting experience.įrom the My Settings menu, hosts can choose the features they wish to enable in their meetings, such as: private and public chat, put attendees on hold, co-host and annotation, as well as more advanced capabilities including video break out rooms, remote support, file transfer, dual camera sharing, far end camera control, and virtual backgrounds. Here, users can configure their profile and scheduled meetings, as well as access recordings, account management details, and reports. The same landing page after logging in is the user portal. The next prompt asks hosts how they would like to connect to audio – via phone or computer. If already downloaded, the client initializes automatically. Upon login from the website, hosts are prompted to download the Zoom client. From the website, hosts have options to host meetings with or without video, as well as content-only meetings (with voice and video disabled). Hosts can log in from the Zoom website, their desktop client, an iOS client, or a Zoom Room. My Zoom Meetings experiences reviewed here are based on the Pro plan using a PC client and the Zoom iOS app for iPad-both on the service’s latest software release. I’ve used Zoom several times per month for about two years now. It provides a web-based portal for hosts to manage their audio calls.Īs a unified communications and collaboration industry analyst, I use a lot of different online meeting tools. Premium Audio – Global toll-free and call-out audio conferencing available in pay-as-you-go subscriptions.The two solutions are delivered from the same Zoom cloud infrastructure and support the same interfaces and endpoints. Webinars can be added to any paid Meetings plan. Zoom Webinars – a full-feature cloud webinar service for up to 10,000 participants.H.323/SIP Room Connector – gateway services to connect standards-based third-party endpoints to Zoom Meetings.Zoom Rooms – software-based room conferencing endpoints utilizing off-the-shelf third-party PC/Mac hardware and peripherals.Other products/services in the Zoom portfolio include: Pro, Business and Enterprise plans support a tiered set of greater features such as hardware endpoints (Zoom Rooms, SIP, H.323 endpoints), dial-out, meeting dashboard, managed domains, Skype for Business integration, customizations, and other capabilities. ![]() All plans also support multi-party audio, video and web conferencing, mobile (iOS, Android and Blackberry) and desktop clients (PC and Mac), screen sharing, recording, group and private chat, REST APIs, online support, online management, and admin features. Enterprise plans, however, require contacting a Zoom sales associate (for volume pricing).Īll plans offer a wealth of features, including unlimited 1-on-1 meetings and sessions for up to 50 participants in standard meetings (optional packages scale to 500 video feeds). ![]() Basic, Pro, and Business plans can be subscribed through online transactions, allowing individuals, small IT departments, or line of business decision makers to get started quickly. The Basic plan is Zoom’s free offering, is as nearly full-featured as the Pro and Business plans, with the only exception that online meetings are limited to 40 minutes. The flagship Zoom Meetings service is available in Basic, Pro, Business and Enterprise plans. Zoom offers a number of subscription offerings based on its cloud platform. This week I’m putting pen to paper to detail my experiences with Zoom Meetings, an all-in-one, cloud-based multi-media conferencing service that is available worldwide on a subscription basis. The analyst then uses the collaboration solution over a period of time and provides candid feedback based on his/her user experience with the specified tool. Frost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their collaboration solution.
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